Eligibility for Refunds

• Refunds are available within 7 days of your purchase.
• To be eligible for a refund, you must provide proof of purchase (such as your order confirmation email).
• Refunds will only be granted if there is a significant issue with the content or if the file is corrupted or unreadable.

How to Request a Refund

If you believe you are eligible for a refund, please follow these steps:

1. Contact Us: Send an email to our support team at learnitsouthafrica@gmail.com with the subject line “Refund Request.”
2. Include Details: In your email, include your order number, the reason for your refund request, and any relevant information regarding the issue.
3. Review Process: Once we receive your request, we will review it and respond within 3 business days.

Non-Refundable Situations

• Refunds are not available for eBooks purchased in error or due to a change of mind.
• We do not offer refunds for eBooks that have been fully downloaded and accessed, as these are considered consumed upon download.

Refund Processing

If your refund request is approved, the refund will be processed to your original payment method. Please allow up to 10 business days for the refund to reflect in your account, depending on your payment provider.

Contact Information

For any questions or concerns regarding this Refund Policy, please contact us at: learnitsouthafrica@gmail.com